Order Policies

Currently Shipping to U.S. Residents Only


Free shipping on orders over $75.00. Free shipping is offered with minimum purchase for a limited period of time. Your order will be shipped via USPS or Fedex. A tracking number will be delivered to you via email. Standard shipments usually arrive within 2–7 business days, priority orders within 2-3 business days once shipped. Shipping times are not guaranteed and are subject to change at any time and without notice. Check your tracking number included in the supplied email for package tracking information.

For questions about shipping policies, please contact customer service. KR3W understands that getting your items quickly is important to you, so we make every effort to process your order quickly.


Terms and conditions for pre-orders: Should you proceed with your pre-order purchase, you acknowledge and agree that we will debit your credit card for the full amount of your purchase immediately. We will then fulfill and deliver your priority pre-order product following the official product launch date.


  • You are able to return your purchase for up to 30 days from the original purchase date.
  • Items purchased on clearance are final sale and cannot be returned or exchanged.
  • Products must be unwashed and in the condition you received them and in the original box or packaging. Items that have been worn or damaged will not be accepted.
  • In the event you would like to return your product, please contact our customer service department to process your return.

Once your return is received and inspected by our fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7-10 business days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

Please note that shipping costs are not refunded for any reason.

If you have questions? Call us M-F 8 am, 5 pm PT at 844-288-1467 or ask a Support Question using the form above.

Fit Guide